Master2Foods

Privacy Policy

Last updated: 10/10/2026

Master 2 Foods ("we", "us") is operated by Double Gain Trading PTE LTD. Our address is No. 20 Woodlands Link, #01-02, Singapore 738733. We follow Singapore's Personal Data Protection Act 2012. This policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

When you enquire through our website, social media forms, WhatsApp, phone or email, we collect:

  • Your name and phone number
  • Your business name, type and address
  • Products you are interested in and your estimated usage
  • Any details or messages you choose to share

2. How We Use Your Data

Respond to enquiries and send pricing, product and sample information

  • Follow up on quotations, orders and deliveries
  • Share marketing updates and offers, only with your consent
  • For product and service improvements

3. Consent & Withdrawal

By submitting your details, you agree to this policy. You can withdraw consent at any time by telling us through any channel, whether by unsubscribing, replying "STOP", messaging us, or speaking to us directly. We will stop marketing communications within 10 business days.

4. Data Sharing

We never sell your personal data. We may share it only with:

  • Our authorised staff handling your enquiry or order
  • Trusted service providers including delivery, hosting and advertising platforms such as Meta and Google
  • Authorities when legally required
  • If data is sent outside Singapore we ensure it receives comparable protection.

5. Social Media Forms

Enquiries through Facebook or Instagram are also handled by Meta under their own privacy policy.

6. Cookies & Advertising

Our website collects device and browsing data through cookies, log files and analytics tools. We use this to improve the site and measure campaign performance.

How to opt out of targeted advertising:

  • Facebook: facebook.com/settings/?tab=ads
  • Google: adssettings.google.com

You may disable cookies in your browser. Some site features may not work fully. We do not change our practices based on Do Not Track signals.

7. Retention & Security

We keep your data only as long as needed. Marketing data is removed when you withdraw consent. Transaction and business records are kept as required by Singapore law. We protect your data with reasonable security measures.

8. Access & Correction

You may ask to view or correct your data at any time. Contact our Data Protection Officer below.

9. Contact

Data Protection Officer

Email: sales@master2foods.com

Phone: +65 9385 6343

Address: No. 20 Woodlands Link, #01-02, Singapore 738733

10. Updates & Law

This policy follows Singapore law. We may update it from time to time. The latest version will always be posted here.